Emergency help
Help when it
can’t wait.
In an acute crisis or emergency, please do not wait for a reply from our practice or a response to your appointment request.
When it can’t wait
Help in crises and emergencies.
In an emergency, please do not wait for a reply to your appointment request. These services offer quick help or advice.
If someone’s life is in danger
112In the event of immediate danger to life, including in connection with a mental health crisis: call the emergency services immediately.
Round the clock
Urgent medical help
116 117For urgent, non-life-threatening medical problems that cannot wait until normal consultation hours.
Medical On-Call Service · 24 hours a day
Protection & Support
040 428 15 3200Hamburg’s Kinder- und Jugendnotdienst supports children and young people in acute family crises, situations involving violence or when protection is needed.
Every day · 24/7
Someone to talk to
116 111Nummer gegen Kummer offers free, anonymous advice for children and young people with worries or problems.
Monday to Saturday · 2–8 pm
Our practice is not an emergency service.
Appointment requests and emails are not suitable for emergencies. If there is an immediate threat to life, call the emergency services on 112.
For routine psychotherapy or assessment enquiries, please use our online booking page.
Request an appointment